This website is operated by Laura Provan as a sole trader under the name Laura Provan Jewellery from 2a Craigfaulds Avenue, Paisley PA2 9QQ.  Email. hello@lauraprovan.com

We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

A full version of our privacy policy including information our website provider Shopify.com collects on our behalf, data stored outside the E.U. and cookies can be found here.

INFORMATION COLLECTED

In order for Laura Provan Jewellery to operate we require to collect certain personal data from you the user.

To Fulfil Orders: Name; Postal Address; Billing Address; Phone Number; Email Address; Credit Card Number; Any other information you may provide to make a bespoke (eg. dates, additional names or sizes).

Marketing: If you choose to opt in to receiving any marketing newsletters either online or via a contact form at an event we will use your name & email address to send any offers or business information we believe you may be interested to hear. You can opt out of newsletter subscriptions at any time by emailing hello@lauraprovan.com

DATA SHARING

In order to fulfil orders, I need to share certain information (mainly Name & Address) with my chosen delivery provider (usually Royal Mail), or if required to do so by law. I will not sell data on to 3rd parties.

DATA RETENTION

Laura Provan Jewellery will only keep collected data as long as necessary to provide services described. Certain information may need to be held in order to comply with current UK law.

In compliance with GDPR you have a right to know what information is held about you. You can request access to this information, change, restrict, transfer or ask to be deleted any information we hold. This can be done by email to hello@lauraprovan.com

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lauraprovan.com (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Marketing

If you affirmatively sign up to keep in touch, either through the website, or via a sign up sheet at an event, your name & email address will only be used to keep you up to date with news & events through the newsletter or occasional emails. You can unsubscribe from these notifications at any time by emailing or getting in contact via this website.

Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@lauraprovan.com or by mail using the details provided below: 

Laura Provan Jewellery, 2A Craigfaulds Avenue, Paisley, PA2 9QQ, United Kingdom